Authenticity Policy

Our Commitment to Authenticity

At XT & Co., authenticity is fundamental to our business. We are an independent multi-brand boutique committed to offering genuine, brand-new designer handbags and accessories sourced through established European luxury wholesale channels.

We understand the importance of trust when purchasing designer products online. We aim to provide transparent information about our sourcing practices and the products we offer.

Our Sourcing Standards

Our products are sourced through an established European luxury wholesale supplier that provides access to designer fashion from its approved sourcing channels.

Our supplier has issued a reseller certificate to XT & Co. confirming that purchases made through its platform are intended for resale and stating that the luxury fashion goods sold by XT & Co. are authentic and sourced directly from brands or their authorised distributors.

We rely on our supplier's sourcing arrangements and supporting documentation as part of our commitment to authenticity.

What “Brand New” Means at XT & Co.

Products offered by XT & Co. are represented as brand-new, not pre-owned, vintage, or refurbished.

Items are supplied with their original brand tags and original packaging or accessories where these are provided for the specific product. Packaging contents may vary by item.

Our Authenticity Commitment

We take concerns about authenticity seriously. If you have a concern about an item purchased from XT & Co., please contact us at info@xtandco.com, including your order number and details of your concern.

We will review the matter and, where appropriate, investigate it with our supplier. If a product is established to be inauthentic, we will provide an appropriate remedy, including a refund where applicable.

This commitment does not limit any statutory consumer rights or remedies available under applicable law.

An Independent Multi-Brand Boutique

XT & Co. is an independent retailer and is not affiliated with, endorsed by, or officially connected to the designer brands featured on our website, unless expressly stated otherwise.

All brand names, trademarks, and logos belong to their respective owners and are used to identify the products offered for sale.

Questions About Authenticity?

If you have questions about a product's authenticity, sourcing, or original packaging, please contact us at info@xtandco.com. We are committed to providing clear information and responsive customer support.