Shipping policy
XT & Co Shipping Policy
Last updated: 30/12/2025
This Shipping Policy outlines fulfillment locations, shipping destinations, delivery estimates, and customs information for orders placed at https://www.xtandco.com.
1) Fulfillment Locations
Orders are fulfilled from partner warehouses across Europe.
2) Shipping Destinations
We ship to destinations available at checkout.
If your country does not appear at checkout, please contact us at info@xtandco.com
3) Shipping Costs
We provide Free Express Shipping on all orders to destinations available at checkout.
4) Delivery Estimates (Standard Shipping)
All orders are processed and dispatched within 1–2 business days (24–48 hours) of payment confirmation. Once shipped, estimated delivery times are:
- European Union: 4–5 business days (1–2 days processing + 3 days transit)
- United States: 6–9 business days (1–2 days processing + 5–7 days transit)
- Other international destinations: 6–9 business days (1–2 days processing + 5–7 days transit)
Business days exclude weekends and public holidays. Our warehouses and carriers do not operate on weekends or public/bank holidays, so processing and delivery may take longer during those periods. Delivery estimates begin from the date of dispatch, not the date of order, and may be affected by customs processing, carrier capacity, or weather. XT & Co is not responsible for delays caused by customs authorities or third-party carriers.
5) Processing & Tracking
Orders are processed after payment confirmation.
Once dispatched, you will receive a shipping confirmation email with tracking details.
6) Customs, Duties & Taxes
United States (DDP)
Orders delivered to the United States are shipped Delivered Duty Paid (DDP). All import duties and taxes are included in your purchase price. You should not incur additional import fees upon delivery. If charged in error, please contact info@xtandco.com.
European Union
Orders delivered within the EU are fulfilled from EU warehouses when available. Customs duties do not apply to intra-EU deliveries. Any applicable taxes are reflected at checkout.
Other International Destinations
Customs duties, import taxes, and related fees may apply depending on the destination country. Unless explicitly stated at checkout, these charges are the responsibility of the customer.
7) Incorrect Addresses & Returns to Sender
Please ensure your shipping address is accurate and complete at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional reshipping fees may apply.
8) Contact
XT & Co
Avenida del Santuario de Valverde 11, 28049 Madrid, Spain
Tax ID:ES53904765X
Email: info@xtandco.com Phone: +34 649 67 6802